«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
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Major Indexing

Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

E. Savchenko

Enhancing the quality of state and municipal services through multifunctional centers: legal aspects

2009. No. 2. P. 104–113 [issue contents]
One of the key objectives of the administrative reform that is now being held in the Russian Federation is enhancement of quality and availability of 209 state services through creation of a network of multifunctional centers (MFCs) providing state and municipal services. The necessity for creation and development of such centers is formalized in the current federal legislation, but the issues dealing with MFC legal framework (such as organizations and functional basis, interaction with governmental authorities whose services are provided in MFCs) has been left out. MFCs’ implementation practice shows that each Subject of the Russian Federation resolves the interaction issue in its own way. This article is devoted to MFCs’ organizational practice in the Subjects of the Russian Federation. It gives the analysis of organizational models showing how government authorities can participate in the activity of such centers, characterizes each of the models from the legal point of view, offers possible legal instruments for elimination of legal problems.
Citation: Savchenko E. (2009) Povyshenie kachestva gosudarstvennykh i munitsipal'nykh uslug na baze mnogofunktsional'nykh tsentrov – yuridicheskiy aspekt [Enhancing the quality of state and municipal services through multifunctional centers: legal aspects]. Public Administration Issues, no 2, pp. 104-113 (in Russian)
ISSN 1999-5431
© 2009 Вопросы государственного и муниципального управления
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