«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 

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23nd place in the SCIENCE INDEX
for 2021 (more than 4000 journals)
Russian Science Citation Index

two-year impact factor for 2021: 2,314
(the citation of all sources)

Russian Science Citation Index
five-year impact factor for 2021: 1,898

Ten-year h-index 2021: 34


Journal's Indexing


Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Ekaterina Balashova

Assessment of e-Government eff ectiveness

2011. No. 2. P. 205–220 [issue contents]

The article accumulates the Russian and foreign experience in assessing e-Government eff ectiveness. The methodologies were divided into two main groups: the assessment of e-Government readiness (including the assessment of governmental portals) and the evaluation of e-Government eff ects. Th e methods and criteria which are the most interesting from the point of view of their realization in the Russian practice were determined within the methodologies and techniques mentioned in the article. Th is article suggests some methods, indicators and criteria of assessing e-Government eff ectiveness which are appropriate for the Russian Federation reality.

Citation: Balashova E M. (2011) Otsenka effektivnosti elektronnogo pravitel'stva [Assessment of e-Government eff ectiveness] Public Administration Issues, 2, pp. 205-220 (in Russian)
ISSN 1999-5431
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