EVALUATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN THE CONTEXT OF ORGANIZATIONAL COMMITMENT: THE CASE OF HEFEI PUBLIC SERVICE INSTITUTIONS, CHINA

Sadiq .; Muhammad Salman Ahmad

Contacts

«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru

Science Index rating

56th place in the SCIENCE INDEX
for 2017 (more than 5500 journals)

Russian Science Citation Index
two-year impact factor for 2016: 1,505
(the citation of all sources)

Russian Science Citation Index
five-year impact factor for 2017: 1,368

Ten-year h-index 2017: 21

Journal's Indexing

EVALUATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN THE CONTEXT OF ORGANIZATIONAL COMMITMENT: THE CASE OF HEFEI PUBLIC SERVICE INSTITUTIONS, CHINA

2020. No. 6. P. 51–66 [issue contents]

The subject of research is organizational citizenship behavior (OCB) in the context of organizational commitment (OC) in public service institutions of Hefei city, China.
Two research hypotheses have been proposed: “Organizational citizenship behavior has positive relationship with organizational commitment” and “Organizational commitment is a predictor of organizational citizenship behavior”. To find the relationship between organizational citizenship behavior and organizational commitment, this study adopted a relational approach. A validated questionnaire from previous studies was used to collect the data. A total of 234 people (78% response rate) working in different public service institutions responded to the survey. Correlation and regression were used to assess the impact and relationship between variables of this study. The regression and correlation results for this study showed that there is a very strong and significant relationship between the two variables (OCB and OC) in public service institutions of Hefei city. Thus, the results of this study clearly support the idea that policy makers in public service institutions should pay more attention to shaping organizational civic behavior by investing in organizational commitment.

Citation: Sadiq & M. Salman Ahmad (2020). Evaluation of Organizational Citizenship Behavior in the Context of Organizational Commitment: The Case of Hefei Public Service Institutions, China. Public Administration Issues, no 6 (Special Issue II, electronic edition), pp. 51–66 (in Englis).

BiBTeX

RIS