«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
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of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

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E-mail: vgmu@hse.ru 

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23nd place in the SCIENCE INDEX
for 2021 (more than 4000 journals)
Russian Science Citation Index

two-year impact factor for 2021: 2,314
(the citation of all sources)

Russian Science Citation Index
five-year impact factor for 2021: 1,898

Ten-year h-index 2021: 34


Journal's Indexing


Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Jesse Campbell 1
  • 1 Incheon National University, 119 Academy-ro, Songdo 1-dong, Yeonsu-gu, Incheon, South Korea, 22012.


2021. No. 6. P. 7–23 [issue contents]

Building a civil service that reflects the diversity of the population it serves can increase bureaucratic legitimacy and the fairness of public service provision. In this study, I draw on symbolic representation theory and argue that the impact of representative bureaucracy on trust in government can vary by citizen immigration status. Combining microlevel demographic and opinion data from respondents in 43 countries and country-level estimates of the representativeness of government personnel, I implement a series of multi-level models to test the theory. The analysis suggests that the representativeness of government bureaucracy does not affect trust in the average case but is a significant factor for first generation immigrants. This study provides new evidence for the trust-enhancing effect of representative bureaucracy among minority stakeholders. I discuss how a cross-national approach can further enrich the theoretical landscape of the representative bureaucracy construct.

Citation: Campbell, J.W. (2021) ‘Representative bureaucracy, immigrants, and trust in government: A cross-national study’, Public Administration Issues, 6 (Special Issue II, electronic edition), pp. (in English). DOI: 10.17323/1999-5431-2021-0-6-7-23
ISSN 1999-5431
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