«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 


Major Indexing

Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Vitaly Zotov1, Lyudmila Vasilenko2
  • 1 Doctor of Sociological Sciences, Professor; Moscow Institute of Physics and Technology (National Research University), 9 Institutskiy per., 141701 Dolgoprudny, Moscow Region, Russia.
  • 2 Doctor of Sociological Sciences, Professor; Russian Presidential Academy of National Economy and Public Administration, 82 Vernadsky Av., 119571 Moscow, Russia.


2023. No. 3. P. 26–47 [issue contents]
The article reveals prospects of digitalization of public administration at the level of theoretical and methodological reflection and practical implementation. Analyzing modern public governance concepts ranging from participatory management to smart supervision, the authors conclude that, in the context of socio-technical convergence, public administration should combine the use of algorithmic control with the task of consolidating interests of stakeholders. The promotion of the concept will be determined by the stakeholder’s assessment of the role played by state digital platforms in public governance transformation. In 2021, a survey of experts was conducted to assess two aspects of their development: digital (involving the use of big data and algorithmic control) and network (based on the participation of citizens in the working-out, decision-making and implementation processes). The survey showed that authorities' use of state digital platforms to respond effectively to individual citizens' needs should be accompanied by involving them in solving socially significant problems. Therefore, the co-evolution of digital and network aspects of the functioning of public digital platforms becomes extremely important. Public decision-making should be developed in order to correct the technological bias in the digitization of public and municipal administration. The technological dimension of the digitization of public and municipal governance can be corrected through the development of public decision-making via digital platforms. And to do that, it is necessary to address the problem of stimulating activity of both officials and citizens, to increase the level of trust in the authorities.

Citation: Zotov, V.V. and Vasilenko, L.A. (2023) ‘Digital transformation of public administration: Unity of service digital and social network aspects’, Public Administration Issues, 3, pp. 26-47 .
ISSN 1999-5431
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