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«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 

 

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Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Duangruthai Sangthong1, Waruesporn Natrujirote2
  • 1 Doctor of Public Administration (Public Policy and Public Management), Faculty of Social Sciences and Humanities Mahidol University, , Thailand.
  • 2 Ph.D. (in Sociology), Assistant Professor, Lecturer of Public Policy and Public Management, Faculty of Social Sciences and Humanities, Mahidol University, Thailand.

THE MODEL OF FACTORS AFFECTING WORKERS' QUALITY OF WORKING LIFE: A COMPARATIVE STUDY BETWEEN THAI AND MIGRANT WORKERS

2023. No. 5. P. 91–110 [issue contents]
The aim  of this research was  to study the factors that affected the quality of working life of Thai and migrant workers and how labour public management affected the quality of working life. This study employed a mixed-methods research design which consisted of qualitative and quantitative methodology. The first phase was qualitative research, in-depth interviews and the focus group interviews  were conducted with Thai and Burmese workers. The data obtained in the first phase was analyzed using content analysis. The second phase was quantitative research in which questionnaires were collected from 400 participants. The data obtained in this phase were analyzed using exploratory factor analysis to describe the factors that affected the quality of working life of Thai and Burmese migrant workers. The results showed that the factors affecting the quality of life of both Thai and migrant workers are the following: 1) government policies such as public health, economic aspects, and education can improve the well-being of the workers; 2) the quality of working life can be improved through  the support of the government labour administration; it can provide labour protections and welfares following the international labour law and diversity within the workplace according to the human rights principles;  3) government officials’ attitudes toward migrant workers discriminate against them. These findings can be used as the guidelines to develop Thai and migrant workers’ management. The results can be practical knowledge to support the performance of government agencies in the future. 

Citation: Duangruthai Sangthong and Waruesporn Natrujirote (2023) ‘The model of factors affecting workers' quality of working life: A comparative study between Thai and migrant workers’, Public Administration Issue, 5 (Special Issue I, electronic edition), pp. 91-110 (in English).
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ISSN 1999-5431
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