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«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 

 

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Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Elena Lobkova1, Elvira Khudonogova2
  • 1 Ph.D. (in Economics), Associate Professor, Department of Socio-Economic Planning of the Institute of Economics, Public Administration and Finance; Siberian Federal University (SFU), 79 Svobodny Av., 660041 Krasnoyarsk, Russia.
  • 2 Chief Specialist-expert of the Administrative Department; Department of the Federal State Statistics Service for the Krasnoyarsk Territory, the Republic of Khakassia and the Republic of Tyva (Krasnoyarsk State Statistics Service), 156a «Krasnoyarsk Worker Newspaper» Av., 660010 Krasnoyarsk, Russia.

ON THE ISSUE OF EVALUATING THE EFFECTIVENESS AND PERFORMANCE OF PUBLIC CIVIL SERVANTS: THE EXPERIENCE OF THE KRASNOYARSK STATE STATISTICS SERVICE

2024. No. 3. P. 39–80 [issue contents]
The assessment of the public civil servants’ activities should provide the personnel management decision-making process with the necessary information on the issue of efficiency and effectiveness. The authors conducted a review of domestic and foreign practice of evaluating professional activity in the civil service and concluded that the research problems of the methodological aspect of this topic are relevant. The approaches used by the authorities are not focused on individualising the contribution of a civil servant to the fulfillment of the objectives of the structure in which they hold the position. The authors propose a system for evaluating the effectiveness and efficiency of performance, which includes three aspects. The operational unit measures the current activity according to the indicators of the official regulations using a quantitative scale. The perspective block evaluates the professional and personal development of civil servants. The block for assessing the level of workload according to the responsibility matrix records the participation of a particular employee in achieving collective performance results. The experience of the territorial division of the federal executive authority (Krasnoyarsk State Statistics Service) is described as one of the options for the assessment approach. The article presents the results of a survey of Krasnoyarsk State Statistics Service employees on the implemented tool for identifying the achievements within the perspective block. It is concluded that the possibilities of personnel decisions are expanding in the areas of developing individual trajectories of professional and personal growth of employees, ensuring a balanced workload and building a fair personalised motivation system.

Citation: Lobkova, E.V. and  Khudonogova, E.R. (2024) ‘On the issue of evaluating the effectiveness and performance of public civil servants: The experience of the Krasnoyarsk State Statistics Service’, Public Administration Issues , 3, pp. 39-80 . (In Russian).
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ISSN 1999-5431
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