The article reviews the report Evaluating Dynamics of State Regulatory and Enforcement Performance from the Viewpoint of Citizens as Final Beneficiaries published by Yuzhakov, V.N., Dobrolyubova, E.I., Pokida, A.N., Zybunovskaya, N.V., and Maslennikova, E.V. in Delo Publishing House (RANEPA) and presented at the Gaidar Forum in 2020. The report suggests an original approach to evaluating results of regulatory and enforcement activity from the viewpoint of citizens. This approach contrasts the traditional evaluation of such activities by business and government itself. Report authors include into the research sample both citizens who contacted with regulatory and enforcement bodies and respondents who had not faced any risks or those who faced risks but had no contact with these government authorities. Thus, the authors propose to use the extent of public safety from risks as evaluated by respondents as a key performance indicator measuring outcomes of regulatory and enforcement activity by public authorities. The review concludes that the  approach proposed by the report authors is of practical importance. Moreover, it is urgent to complement administrative statistics, traditionally used to evaluate the effectiveness of regulatory and enforcement bodies, by sociological data.