ВЕБЕРОВСКАЯ ПАРАДИГМА, НОВАЯ ГОСУДАРСТВЕННАЯ СЛУЖБА И НОВОЕ ГОСУДАРСТВЕННОЕ УПРАВЛЕНИЕ: ОЦЕНКА БЮРОКРАТИИ
Аннотация
Assessing bureaucratic performance requires diverse methods and indicators, each with distinct strengths and weaknesses. The three primary approaches are New Public Management (NPM), New Public Service (NPS), and the Weberian bureaucratic paradigm with their respective perspectives on governance and administration. This study employed an observational analytical design with a cross-sectional approach, conducted in Malang, East Java, from April to July 2023. The independent variables were NPM, NPS, and the Weberian paradigm while the dependent variable was bureaucratic performance. Data were collected using a questionnaire, designed based on literature reviews to assess the influence of these paradigms on bureaucratic effectiveness. The findings demonstrate that the NPS approach exhibits a slight advantage over the other models for its strong emphasis on public service and citizen engagement. NPS promotes great responsiveness and collaboration within bureaucratic structures. This finding suggests that NPS adoption can significantly improve service delivery.
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Литература
1. Agus, A. (2019) ‘Patologi Birokrasi dan Agenda Strategi: Kolaborasi Pendekatan New Public Management dan New Public Service Melalui Model Citizens Charter’, Politea: Jurnal Politik Islam, 2(1), pp. 77–90.
2. Alamsyah, A. (2016) ‘Perkembangan Paradigma Administrasi Publik (New Public Administration, New Public Management dan New Public Service)’, Jurnal politik profetik, 4(2). Available at: https://doi.org/https://doi.org/10.24252/profetik.v4i2a4.
3. Anggraini, T. (2019) ‘Inovasi Birokrasi Pelayanan Publik di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Di Kabupaten Musi Banyuasin Studi Kasus:(Siap Antar Jemput Izin Mudah Berbantuan (SAJI MUBA))’, Politeia: Jurnal Ilmu Politik, 11(2), pp. 44–57. Available at: https://doi.org/https://doi.org/10.32734/politeia.v11i2.1122.
4. Boufounou, P. and Argyrou, M.D. (2022) ‘Changing the organizational culture to transform the economy: The case of Greece’, Frontiers in Research Metrics and Analytics, 7. Available at: https://doi.org/10.3389/frma.2022.1050544.
5. Cejudo, G.M. and Trein, P. (2023) ‘Pathways to policy integration: a subsystem approach’, Policy Sciences, 56(1), pp. 9–27. Available at: https://doi.org/10.1007/s11077-022-09483-1.
6. Denhardt, J. V and Denhardt, R.B. (2015) The New Public Service: Serving Not Steering. New York: Routledge.
7. Diana, B.A. (2019) ‘Konsep E-Office Menuju Perubahan Pelayanan Birokrasi Berbasis Digital (good governance)’, in Prosiding Seminar STIAMI, pp. 9–15.
8. Elizabeth, B. and Fred, F. (2017) ‘Decision-Making Processes in Social Contexts’, Annual Review of Sociology, 43, pp. 207–227. Available at: https://doi.org/10.1146/annurev-soc-060116-053622.Decision-Making.
9. Faedlulloh, D. et al. (2020) ‘Birokrasi dan revolusi industri 4.0: Mencegah Smart ASN menjadi mitos dalam agenda reformasi birokrasi Indonesia’, Jurnal Borneo Administrator, 16(3), pp. 313–336. Available at: https://doi.org/https://doi.org/10.24258/jba.v16i3.736.
10. Gaebler, D.O. and T. (1992) Reinventing government: How the entrepreneurial spirit is transforming the public sector. New York: Plume.
11. Ghosh, L.K., Rammohun, R. and Mahavidyalaya, R.O.Y. (2021) ‘New Public Service Approach in Public Administration’, International Journal of Creative Research Thoughts (IJCRT), 9(1), pp. 1862–1865. Available at: https://www.yournoteslibrary.com/2020/12/new-public-service-approach-in-public-administration.html.
12. Gorzelany, J. et al. (2021) ‘Finding links between organisation’s culture and innovation. The impact of organisational culture on university innovativeness’, PLoS ONE, 16(10 October), pp. 1–21. Available at: https://doi.org/10.1371/journal.pone.0257962.
13. Guston, D.H. (2014) ‘Understanding “anticipatory governance”’, Social Studies of Science, 44(2), pp. 218–242. Available at: https://doi.org/10.1177/0306312713508669.
14. Hartati, S. (2020) ‘Penerapan Model New Public Management (NPM) dalam Reformasi Birokrasi di Indonesia’, Jurnal MSDA (Manajemen Sumber Daya Aparatur), 8(2), pp. 65–84. Available at: https://doi.org/https://doi.org/10.33701/jmsda.v8i2.1293.
15. Indarti, C.F.S. (2021) ‘Flexibility Working Arrangement Sebagai Agenda Reformasi Birokrasi Untuk Efisiensi Kerja’, The Indonesian Journal of Public Administration (IJPA), 7(2), pp. 141–153.
16. Irhammudin, I. and Dinata, M.R.K. (2022) ‘Public Service Model on Bureaucracy Reform in Lampung Utara’, Constitutionale, 3(2), pp. 135–146. Available at: https://doi.org/10.25041/constitutionale.v3i2.2406.
17. KASN, H. (2021) Hasil Survei KASN: Politisasi Birokrasi Terus Mengancam, Sebagian ASN Minta Hak Politik Dicabut, kasn.go.id.
18. Khanal, R., Gupta, A.K. and Bhattarai, P.C. (2022) ‘Civil servants’ integrity in public sector: the case of Nepal’, Heliyon, 8(12), p. e12632. Available at: https://doi.org/10.1016/j.heliyon.2022.e12632.
19. Koga, N.M. et al. (2023) ‘When bargaining is and is not possible: the politics of bureaucratic expertise in the context of democratic backsliding’, Policy and Society, 34(5), pp. 378–391. Available at: https://doi.org/10.1093/polsoc/puad023.
20. Krogh, A.H. and Triantafillou, P. (2024) ‘Developing New Public Governance as a public management reform model’, Public Management Review, 26(10), pp. 3040–3056. Available at: https://doi.org/10.1080/14719037.2024.2313539.
21. Kuswati and Yeti (2023) ‘Development and Dynamics of State Administration in Indonesia: The Struggle of the Discourse of the “State” Administration vis a vis the “Public” Administration’, International Journal of Multidisciplinary Research and Analysis, 06(04), pp. 1631–1639. Available at: https://doi.org/10.47191/ijmra/v6-i4-37.
22. Lazuardi, A.H. and Wahidahwati, W. (2022) ‘Paradigma New Public Management (NPM) sebagai Kerangka Reformasi Birokrasi untuk Good Governance di Indonesia’, Fokus Bisnis Media Pengkajian Manajemen dan Akuntansi, 21(2), pp. 209–218. Available at: https://doi.org/https://doi.org/10.32639/fokbis.v21i2.43.
23. Lestari, R.A. (2019) ‘Reformasi Birokrasi Sebagai Pelayan Publik’, Dinamika Governance: Jurnal Ilmu Administrasi Negara, 9(1). Available at: https://doi.org/https://doi.org/10.33005/jdg.v9i1.1421.
24. Lin, C.J. and Jia, H. (2023) ‘Time Pressure Affects the Risk Preference and Outcome Evaluation’, International Journal of Environmental Research and Public Health, 20(4). Available at: https://doi.org/10.3390/ijerph20043205.
25. Van Looy, A. and Shafagatova, A. (2016) ‘Business process performance measurement: a structured literature review of indicators, measures and metrics’, SpringerPlus, 5(1), pp. 1–24. Available at: https://doi.org/10.1186/s40064-016-3498-1.
26. Muriany, T. and Ruhunlela, V. (2021) ‘Reformasi Birokrasi Pelayanan Publik di Kecamatan Tanimbar Selatan Kabupaten Kepulauan Tanimbar’, PUBLIC POLICY; Jurnal Aplikasi Kebijakan Publik dan Bisnis, 2(1), pp. 1–20. Available at: https://doi.org/https://doi.org/10.51135/PublicPolicy.v2.i1.p1-20.
27. Ngatu, Y.E. and Rusmiwari, S. (2019) ‘Pengaruh Etika Birokrasi dan Motivasi Kerja Terhadap Kualitas Pelayanan’, Jurnal Ilmu Sosial dan Ilmu Politik (JISIP), 7(3). Available at: https://doi.org/https://doi.org/10.33366/jisip.v7i3.1405.
28. Ningtyas, T. (2017) ‘New Public Service: Pelayanan Publik Berbasis Humanistik untuk Kesuksesan Reformasi Birokrasi’, Jurnal Ilmiah Manajemen Publik Dan Kebijakan Sosial, 1(1). Available at: https://doi.org/https://doi.org/10.25139/jmnegara.v1i1.283.
29. Nurhestitunggal, M. and Muhlisin, M. (2020) ‘Penyederhanaan Struktur Birokrasi: Sebuah Tinjauan Perspektif Teoretis dan Empiris Pada Kebijakan Penghapusan Eselon III dan IV’, Jurnal Kebijakan Pembangunan Daerah, 4(1), pp. 1–20. Available at: https://doi.org/https://doi.org/10.37950/jkpd.v4i1.100.
30. Parulian, M. and Syafri, W. (2023) ‘Application of the New Public Service (Nps) Principles in Population Administration Services in Tangerang Regency’, Russian Law Journal, 11(13), pp. 281–286. Available at: https://www.russianlawjournal.org/index.php/journal/article/view/2616.
31. Ramadhan, K.R., Hakim, L. and Aditya, I. (2023) ‘Patologi Birokrasi Dalam Pelayanan Administrasi E-Ktp Di Kelurahan Malaka Sari’, Community Development Journal: Jurnal Pengabdian Masyarakat, 4(2). Available at: https://doi.org/https://doi.org/10.31004/cdj.v4i2.14465.
32. Sánchez-Hernández, M.I. et al. (2020) ‘Responsible job design based on the internal social responsibility of local governments’, International Journal of Environmental Research and Public Health, 17(11). Available at: https://doi.org/10.3390/ijerph17113994.
33. Soselissa, H.C. and Puturuhu, D. (2021) ‘Penerapan Prinsip New Publik Service dalam Pelayanan STNK pada Kantor Sistem Administrasi Manunggal Satu Atap’, PUBLIC POLICY; Jurnal Aplikasi Kebijakan Publik dan Bisnis, 2(2), pp. 315–330. Available at: https://doi.org/https://doi.org/10.51135/PublicPolicy.v2.i2.p315-330.
34. Suchman, L., Owino, E. and Montagu, D. (2021) ‘Recognizing and mediating bureaucratic barriers: Increasing access to care through small and medium-sized private providers in Kenya’, Gates Open Research, 5. Available at: https://doi.org/10.12688/gatesopenres.13313.3.
35. Sukarno, B. et al. (2021) ‘Kegagapan Implementasi E-Government Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bekasi di Era Pandemi’, Jurnal Identitas, 1(2), pp. 1–13. Available at: https://doi.org/https://doi.org/10.52496/identitas.v1i2.146.
36. Surur, M. (2019) ‘Birokrasi Weberian:“Proportional Approach”’, Madani Jurnal Politik dan Sosial Kemasyarakatan, 11(2), pp. 86–104. Available at: https://doi.org/10.52166/madani.v11i2.1601.
37. Suzuki, K. and Hur, H. (2020) ‘Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries’, Public Management Review, 22(6), pp. 877–907. Available at: https://doi.org/10.1080/14719037.2019.1619813.
38. Syauket, A., Lestari, S.P. and Simarmata, R.P. (2020) ‘Inovasi Birokrasi Pemerintahan Anti Korupsi Berbasis Teknologi Informasi Dan Komunikasi (Melihat Kebijakan E-Procurement)’, Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP), 2(2).
39. Tamami, A.I. (2020) ‘Kualitas Pelayanan Di Sektor Publik Dengan Perspektif NPS’, Jurnal Penelitian Administrasi Publik, 6(1), pp. 1–12.
40. Tanner, C., Linder, S. and Sohn, M. (2022) ‘Does moral commitment predict resistance to corruption? experimental evidence from a bribery game’, PLoS ONE, 17(1 January), pp. 1–22. Available at: https://doi.org/10.1371/journal.pone.0262201.
41. Wang, Y. and Li, H. (2019) ‘Moral Leadership and Unethical Pro-organizational Behavior: A Moderated Mediation Model’, Frontiers in Psychology, 10(November), pp. 1–19. Available at: https://doi.org/10.3389/fpsyg.2019.02640.
42. Wijaya, K.A.S. and Noak, P.A. (2019) ‘Internalisasi etika birokrasi dan penguatan sistem pengendalian sumber daya manusia dalam rangka mencegah korupsi’, Jurnal Ilmiah Widya Sosiopolitika, 1(1), p. 46.
43. Willems, E. (2020) ‘Politicized policy access: The effect of politicization on interest group access to advisory councils’, Public Administration, 98(4), pp. 856–872. Available at: https://doi.org/10.1111/padm.12651.
44. Yasa, A. et al. (2021) ‘Penguatan reformasi birokrasi menuju era society 5.0 di indonesia’, Nakhoda: Jurnal Ilmu Pemerintahan, 20(1), pp. 27–42. Available at: https://doi.org/10.35967/njip.v20i1.139.
2. Alamsyah, A. (2016) ‘Perkembangan Paradigma Administrasi Publik (New Public Administration, New Public Management dan New Public Service)’, Jurnal politik profetik, 4(2). Available at: https://doi.org/https://doi.org/10.24252/profetik.v4i2a4.
3. Anggraini, T. (2019) ‘Inovasi Birokrasi Pelayanan Publik di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Di Kabupaten Musi Banyuasin Studi Kasus:(Siap Antar Jemput Izin Mudah Berbantuan (SAJI MUBA))’, Politeia: Jurnal Ilmu Politik, 11(2), pp. 44–57. Available at: https://doi.org/https://doi.org/10.32734/politeia.v11i2.1122.
4. Boufounou, P. and Argyrou, M.D. (2022) ‘Changing the organizational culture to transform the economy: The case of Greece’, Frontiers in Research Metrics and Analytics, 7. Available at: https://doi.org/10.3389/frma.2022.1050544.
5. Cejudo, G.M. and Trein, P. (2023) ‘Pathways to policy integration: a subsystem approach’, Policy Sciences, 56(1), pp. 9–27. Available at: https://doi.org/10.1007/s11077-022-09483-1.
6. Denhardt, J. V and Denhardt, R.B. (2015) The New Public Service: Serving Not Steering. New York: Routledge.
7. Diana, B.A. (2019) ‘Konsep E-Office Menuju Perubahan Pelayanan Birokrasi Berbasis Digital (good governance)’, in Prosiding Seminar STIAMI, pp. 9–15.
8. Elizabeth, B. and Fred, F. (2017) ‘Decision-Making Processes in Social Contexts’, Annual Review of Sociology, 43, pp. 207–227. Available at: https://doi.org/10.1146/annurev-soc-060116-053622.Decision-Making.
9. Faedlulloh, D. et al. (2020) ‘Birokrasi dan revolusi industri 4.0: Mencegah Smart ASN menjadi mitos dalam agenda reformasi birokrasi Indonesia’, Jurnal Borneo Administrator, 16(3), pp. 313–336. Available at: https://doi.org/https://doi.org/10.24258/jba.v16i3.736.
10. Gaebler, D.O. and T. (1992) Reinventing government: How the entrepreneurial spirit is transforming the public sector. New York: Plume.
11. Ghosh, L.K., Rammohun, R. and Mahavidyalaya, R.O.Y. (2021) ‘New Public Service Approach in Public Administration’, International Journal of Creative Research Thoughts (IJCRT), 9(1), pp. 1862–1865. Available at: https://www.yournoteslibrary.com/2020/12/new-public-service-approach-in-public-administration.html.
12. Gorzelany, J. et al. (2021) ‘Finding links between organisation’s culture and innovation. The impact of organisational culture on university innovativeness’, PLoS ONE, 16(10 October), pp. 1–21. Available at: https://doi.org/10.1371/journal.pone.0257962.
13. Guston, D.H. (2014) ‘Understanding “anticipatory governance”’, Social Studies of Science, 44(2), pp. 218–242. Available at: https://doi.org/10.1177/0306312713508669.
14. Hartati, S. (2020) ‘Penerapan Model New Public Management (NPM) dalam Reformasi Birokrasi di Indonesia’, Jurnal MSDA (Manajemen Sumber Daya Aparatur), 8(2), pp. 65–84. Available at: https://doi.org/https://doi.org/10.33701/jmsda.v8i2.1293.
15. Indarti, C.F.S. (2021) ‘Flexibility Working Arrangement Sebagai Agenda Reformasi Birokrasi Untuk Efisiensi Kerja’, The Indonesian Journal of Public Administration (IJPA), 7(2), pp. 141–153.
16. Irhammudin, I. and Dinata, M.R.K. (2022) ‘Public Service Model on Bureaucracy Reform in Lampung Utara’, Constitutionale, 3(2), pp. 135–146. Available at: https://doi.org/10.25041/constitutionale.v3i2.2406.
17. KASN, H. (2021) Hasil Survei KASN: Politisasi Birokrasi Terus Mengancam, Sebagian ASN Minta Hak Politik Dicabut, kasn.go.id.
18. Khanal, R., Gupta, A.K. and Bhattarai, P.C. (2022) ‘Civil servants’ integrity in public sector: the case of Nepal’, Heliyon, 8(12), p. e12632. Available at: https://doi.org/10.1016/j.heliyon.2022.e12632.
19. Koga, N.M. et al. (2023) ‘When bargaining is and is not possible: the politics of bureaucratic expertise in the context of democratic backsliding’, Policy and Society, 34(5), pp. 378–391. Available at: https://doi.org/10.1093/polsoc/puad023.
20. Krogh, A.H. and Triantafillou, P. (2024) ‘Developing New Public Governance as a public management reform model’, Public Management Review, 26(10), pp. 3040–3056. Available at: https://doi.org/10.1080/14719037.2024.2313539.
21. Kuswati and Yeti (2023) ‘Development and Dynamics of State Administration in Indonesia: The Struggle of the Discourse of the “State” Administration vis a vis the “Public” Administration’, International Journal of Multidisciplinary Research and Analysis, 06(04), pp. 1631–1639. Available at: https://doi.org/10.47191/ijmra/v6-i4-37.
22. Lazuardi, A.H. and Wahidahwati, W. (2022) ‘Paradigma New Public Management (NPM) sebagai Kerangka Reformasi Birokrasi untuk Good Governance di Indonesia’, Fokus Bisnis Media Pengkajian Manajemen dan Akuntansi, 21(2), pp. 209–218. Available at: https://doi.org/https://doi.org/10.32639/fokbis.v21i2.43.
23. Lestari, R.A. (2019) ‘Reformasi Birokrasi Sebagai Pelayan Publik’, Dinamika Governance: Jurnal Ilmu Administrasi Negara, 9(1). Available at: https://doi.org/https://doi.org/10.33005/jdg.v9i1.1421.
24. Lin, C.J. and Jia, H. (2023) ‘Time Pressure Affects the Risk Preference and Outcome Evaluation’, International Journal of Environmental Research and Public Health, 20(4). Available at: https://doi.org/10.3390/ijerph20043205.
25. Van Looy, A. and Shafagatova, A. (2016) ‘Business process performance measurement: a structured literature review of indicators, measures and metrics’, SpringerPlus, 5(1), pp. 1–24. Available at: https://doi.org/10.1186/s40064-016-3498-1.
26. Muriany, T. and Ruhunlela, V. (2021) ‘Reformasi Birokrasi Pelayanan Publik di Kecamatan Tanimbar Selatan Kabupaten Kepulauan Tanimbar’, PUBLIC POLICY; Jurnal Aplikasi Kebijakan Publik dan Bisnis, 2(1), pp. 1–20. Available at: https://doi.org/https://doi.org/10.51135/PublicPolicy.v2.i1.p1-20.
27. Ngatu, Y.E. and Rusmiwari, S. (2019) ‘Pengaruh Etika Birokrasi dan Motivasi Kerja Terhadap Kualitas Pelayanan’, Jurnal Ilmu Sosial dan Ilmu Politik (JISIP), 7(3). Available at: https://doi.org/https://doi.org/10.33366/jisip.v7i3.1405.
28. Ningtyas, T. (2017) ‘New Public Service: Pelayanan Publik Berbasis Humanistik untuk Kesuksesan Reformasi Birokrasi’, Jurnal Ilmiah Manajemen Publik Dan Kebijakan Sosial, 1(1). Available at: https://doi.org/https://doi.org/10.25139/jmnegara.v1i1.283.
29. Nurhestitunggal, M. and Muhlisin, M. (2020) ‘Penyederhanaan Struktur Birokrasi: Sebuah Tinjauan Perspektif Teoretis dan Empiris Pada Kebijakan Penghapusan Eselon III dan IV’, Jurnal Kebijakan Pembangunan Daerah, 4(1), pp. 1–20. Available at: https://doi.org/https://doi.org/10.37950/jkpd.v4i1.100.
30. Parulian, M. and Syafri, W. (2023) ‘Application of the New Public Service (Nps) Principles in Population Administration Services in Tangerang Regency’, Russian Law Journal, 11(13), pp. 281–286. Available at: https://www.russianlawjournal.org/index.php/journal/article/view/2616.
31. Ramadhan, K.R., Hakim, L. and Aditya, I. (2023) ‘Patologi Birokrasi Dalam Pelayanan Administrasi E-Ktp Di Kelurahan Malaka Sari’, Community Development Journal: Jurnal Pengabdian Masyarakat, 4(2). Available at: https://doi.org/https://doi.org/10.31004/cdj.v4i2.14465.
32. Sánchez-Hernández, M.I. et al. (2020) ‘Responsible job design based on the internal social responsibility of local governments’, International Journal of Environmental Research and Public Health, 17(11). Available at: https://doi.org/10.3390/ijerph17113994.
33. Soselissa, H.C. and Puturuhu, D. (2021) ‘Penerapan Prinsip New Publik Service dalam Pelayanan STNK pada Kantor Sistem Administrasi Manunggal Satu Atap’, PUBLIC POLICY; Jurnal Aplikasi Kebijakan Publik dan Bisnis, 2(2), pp. 315–330. Available at: https://doi.org/https://doi.org/10.51135/PublicPolicy.v2.i2.p315-330.
34. Suchman, L., Owino, E. and Montagu, D. (2021) ‘Recognizing and mediating bureaucratic barriers: Increasing access to care through small and medium-sized private providers in Kenya’, Gates Open Research, 5. Available at: https://doi.org/10.12688/gatesopenres.13313.3.
35. Sukarno, B. et al. (2021) ‘Kegagapan Implementasi E-Government Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bekasi di Era Pandemi’, Jurnal Identitas, 1(2), pp. 1–13. Available at: https://doi.org/https://doi.org/10.52496/identitas.v1i2.146.
36. Surur, M. (2019) ‘Birokrasi Weberian:“Proportional Approach”’, Madani Jurnal Politik dan Sosial Kemasyarakatan, 11(2), pp. 86–104. Available at: https://doi.org/10.52166/madani.v11i2.1601.
37. Suzuki, K. and Hur, H. (2020) ‘Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries’, Public Management Review, 22(6), pp. 877–907. Available at: https://doi.org/10.1080/14719037.2019.1619813.
38. Syauket, A., Lestari, S.P. and Simarmata, R.P. (2020) ‘Inovasi Birokrasi Pemerintahan Anti Korupsi Berbasis Teknologi Informasi Dan Komunikasi (Melihat Kebijakan E-Procurement)’, Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP), 2(2).
39. Tamami, A.I. (2020) ‘Kualitas Pelayanan Di Sektor Publik Dengan Perspektif NPS’, Jurnal Penelitian Administrasi Publik, 6(1), pp. 1–12.
40. Tanner, C., Linder, S. and Sohn, M. (2022) ‘Does moral commitment predict resistance to corruption? experimental evidence from a bribery game’, PLoS ONE, 17(1 January), pp. 1–22. Available at: https://doi.org/10.1371/journal.pone.0262201.
41. Wang, Y. and Li, H. (2019) ‘Moral Leadership and Unethical Pro-organizational Behavior: A Moderated Mediation Model’, Frontiers in Psychology, 10(November), pp. 1–19. Available at: https://doi.org/10.3389/fpsyg.2019.02640.
42. Wijaya, K.A.S. and Noak, P.A. (2019) ‘Internalisasi etika birokrasi dan penguatan sistem pengendalian sumber daya manusia dalam rangka mencegah korupsi’, Jurnal Ilmiah Widya Sosiopolitika, 1(1), p. 46.
43. Willems, E. (2020) ‘Politicized policy access: The effect of politicization on interest group access to advisory councils’, Public Administration, 98(4), pp. 856–872. Available at: https://doi.org/10.1111/padm.12651.
44. Yasa, A. et al. (2021) ‘Penguatan reformasi birokrasi menuju era society 5.0 di indonesia’, Nakhoda: Jurnal Ilmu Pemerintahan, 20(1), pp. 27–42. Available at: https://doi.org/10.35967/njip.v20i1.139.
Опубликован
2025-03-11
Как цитировать
Абд. Роман, СупрохоА., СасмитоС., & ВуландариР. (2025). ВЕБЕРОВСКАЯ ПАРАДИГМА, НОВАЯ ГОСУДАРСТВЕННАЯ СЛУЖБА И НОВОЕ ГОСУДАРСТВЕННОЕ УПРАВЛЕНИЕ: ОЦЕНКА БЮРОКРАТИИ. Вопросы государственного и муниципального управления, (5), 52-70. https://doi.org/10.17323/1999-5431-2025-0-5-52-70
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Раздел
ПРОБЛЕМЫ УПРАВЛЕНИЯ: ТЕОРИЯ И ПРАКТИКА
