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Research and educational journal
Published quarterly since 2007 ISSN 1999-5431 E-ISSN 2409-5095 Alexander Kalgin1, Daria Dvinskikh1,2,3, Daria Parfenteva1,3Do Performance Management Systems Increase the Civil Servants’ Job Satisfaction
2017.
No. 3.
P. 129–148
[issue contents]
Government agencies are actively implementing performance measurement instruments (PM). The effect of these instruments on civil servants’ work environment is understudied. This study explores the link between performance measurement system implementation and civil servants’ job satisfaction. We analyze data from a survey of 277 civil servants using structural equation modeling (SEM). Our results show that employees working in organizations with implemented PM systems are more satisfied with their jobs, demonstrate lower turnover intention, and are more result-oriented. These employees also show a higher organizational identifi cation and have a clearer vision of organizational goals. The survey results indicate that PM tools have a significant potential in increasing job satisfaction among civil servants.
Citation:
Kalgin, A.S., Dvinskikh, D.Yu. & Parfenteva, D.S. (2017). Povyshayut li sistemy upravleniya po rezul'tatam udovletvorennost' rabotoi gosudarstvennykh sluzhashchikh? [Do Performance Management Systems Increase the Civil Servants’ Job Satisfaction]. Public Administration Issues, no 3, pp. 129–148 (in Russian). |
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