«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 

Science Index rating

23nd place in the SCIENCE INDEX
for 2021 (more than 4000 journals)
Russian Science Citation Index

two-year impact factor for 2021: 2,314
(the citation of all sources)

Russian Science Citation Index
five-year impact factor for 2021: 1,898

Ten-year h-index 2021: 34


Journal's Indexing


Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Alexander Kalgin1, Daria Dvinskikh1,2,3, Daria Parfenteva1,3
  • 1 National Research University Higher School of Economics, 20 Myasnitskaya Str., Moscow, 101000, Russian Federation
  • 2 National Research University Higher School of Economics, 16 Soyuza Pechatnikov Str., Saint Petersburg, 190008, Russian Federation
  • 3 National Research University Higher School of Economics, 38 Studencheskaya Str., Perm, 614070, Russian Federation

Do Performance Management Systems Increase the Civil Servants’ Job Satisfaction

2017. No. 3. P. 129–148 [issue contents]
Government agencies are actively implementing performance measurement instruments (PM). The effect of these instruments on civil servants’ work environment is understudied. This study explores the link between performance measurement system implementation and civil servants’ job satisfaction. We analyze data from a survey of 277 civil servants using structural equation modeling (SEM). Our results show that employees working in organizations with implemented PM systems are more satisfied with their jobs, demonstrate lower turnover intention, and are more result-oriented. These employees also show a higher organizational identifi cation and have a clearer vision of organizational goals. The survey results indicate that PM tools have a significant potential in increasing job satisfaction among civil servants.

Kalgin, A.S., Dvinskikh, D.Yu. & Parfenteva, D.S. (2017). Povyshayut li sistemy upravleniya po rezul'tatam udovletvorennost' rabotoi gosudarstvennykh sluzhashchikh? [Do Performance Management Systems Increase the Civil Servants’ Job Satisfaction]. Public Administration Issues, no 3, pp. 129–148 (in Russian).
ISSN 1999-5431
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