«Public Administration Issues» Journal,

Post. address:
National Research University
Higher School of Economics
20 Myasnitskaya Str., Moscow 101000, Russian Federation
Location address:
of. 307, 4/2, Slavyanskaya sq., Moscow 109074, Russian Federation

Tel./fax: 7 (495) 772-95-90, ext. 12631

E-mail: vgmu@hse.ru 


Major Indexing

Research and educational journal
Published quarterly since 2007
ISSN 1999-5431
E-ISSN 2409-5095

Elina Sidorenko1, Igor Bartsits2, Zarina Khisamova3
  • 1 Ph.D. (in Law), Head of the Working Group on the Risks of Cryptocurrency Turnover, State Duma of the Russian Federation; Professor at the Department of Criminal Law, Criminal Procedure and Criminology, Director of the Center for Digital Economy and Financial Innovation, Moscow State Institute of International Relations (University), Ministry of Foreign Affairs of the Russian Federation, 76, Vernadskogo Av., 119454 Moscow, Russian Federation.
  • 2 Doctor of Laws, Professor, Director of the Institute of Public Administration and Management, Russian Academy of National Economy and Public Administration under the President of the Russian Federation, 82 Vernadsky Av., 119571, Moscow, Russian Federation.
  • 3 Ph.D. (in Law), Head of Planning and Coordination of Scientific Activity Department, Krasnodar University of the Ministry of the Internal Affairs of Russia, 128, Yaroslavskaya Str., 350005 Krasnodar, Russian Federation.


2019. No. 2. P. 93–114 [issue contents]
In the most of the developed countries digital transformation of public administration is rather slow; the development is far behind of the officially defined and announced schedules. In this regard, the assessment of the effectiveness of digital management becomes particularly relevant. The authors note that the effect of digitalization of public administration is often identified with improving its quality and reducing costs. However, most of the research is aimed at assessing the quality of digitalization, while the issue of studying the cost of digitalization and minimizing costs has not been given due attention. The study proposes the author’s model of the analysis of digital public administration effectiveness, based mainly on the criteria of minimizing the costs associated with the introduction of digital services. To demonstrate the operational capabilities of the author’s model of measuring the digitalization of the public sector, the calculations of the cost coefficient of digital services and the utility coefficient of public digital services are given. It is assumed that a suggested model will make it possible to determine the technological feasibility of digital solutions in the system of digital government and infrastructure readiness for the digitalization of public administration; evaluation of subjective parameters of digitalization and determination of the economic feasibility of the introduction of digital services in the public sector. The proposed methodology can be applied on a regular basis both at the regional and national level to assess the dynamics and statistical effectiveness of the implemented digital platforms and services, launch a single information database for ministries and departments; rate and rank regions within the framework of the multifactor measurement, as well as to assess the level of public support for the policy of digitalization of public administration (establishing feedback «consumer of digital services – state»), etc.

Citation: Sidorenko, E.L., Bartsits, I.N. & Khisamova Z.I. (2019). Sidorenko, E.L., Bartsits, I.N. & Khisamova Z.I. (2019). Otsenka effektivnosti tsifrovogo gosudarstvennogo upravleniya: Teoreticheskie i prikladnye aspekty [The Efficiency of Digital Public Administration Assessing: Theoretical and Applied Aspects]. Public Administration Issues, no 2, pp. 93–114 (in Russian).
ISSN 1999-5431
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